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Cleaning · Brand identity Family-run · Commercial cleaning · South East & London

Cleaners World

A 30-year family business with the trust — and an identity that finally matches it.

Year
2025
Duration
6 weeks
Scope
6 deliverables
Industry
Cleaning

The Brief.

A family business with 30 years of trust and a brand identity that looked half that old.

The Challenge.

Cleaners World had the experience, the clients, and the standards. What they didn't have was a brand that signalled it. Larger competitors with louder logos were winning contracts that should have been theirs. The fix wasn't to copy them — it was to look like the only serious option in the room.

The Approach.

We led with strategy: who they were, who they served, and what made their family-run model their unfair advantage. Then we built a system around it — a refined logo, a calmer palette, and marketing materials that read 'established, trusted, and still the right choice in 2026.'

The Outcome.

A brand that finally matches the work. New enquiries skew higher-value, and the founder has stopped apologising for the website.

What we delivered.

  • Brand strategy
  • Primary logo + variants
  • Colour & typography system
  • Stationery & business cards
  • Marketing collateral
  • Brand guidelines PDF
We'd been quoted £8k by three agencies. Ollie delivered something better in six weeks for a fraction of it — and our enquiries doubled within a month of launch.
RC
R. Carter
Founder · Cleaners World
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